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The Samsung Galaxy On5, model number SM-G550T1, is carried and sold by Metro PCS cell phone service. Released in November of 2015.

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Why is the T mobile logo stuck on the phone screen

I can't do anything else with the phone because the T Mobile logo is stuck on the screen, I have tried all I can think of to correct this condition? The phone id is SM-G550T2, Does Samsung have a download or firmware fix for this?

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1 Answer

Hello! You could try downloading the stock firmware from a site like SamMobile and then flashing it to the phone using Odin, samsung's in-house tool, after booting into download mode by holding power and volume down until the warning screen comes up, where you can then press the up volume button to continue to download mode. Unfortunately this method results in the loss of all your data and requires a PC, but it may be your best bet! @jakellike

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