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Blackhole repair to pull up mechanism

Can the pull up retractable handle mechanism on my Patagonia Blackhole - largest size - be mended. The wee internal snib half way down one of the two struts inside the zipped compartment that facilitates pulling up and down, won't retract any more. PS Not the freewheeler.

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Hi Ellen, I hope by now you were able to repair your Blackhole Wheeled Duffel. Patagonia does have replacement handles. You can contact us at one our local Retail Stores or reach out to us at 1-800-638-6464. We also have a guide to help you with the Blackhole duffel handle replacement. Black Hole® Wheeled Duffel Handle Replacement

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Ellen McVea will be eternally grateful.
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