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Released September 21, 2018. Models: A1921, A2101, A2102, and A2104 / Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray (Pronounced "iPhone 10 S Max.")

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iPhone crushed in Lost mode. Charges but won’t connect to itunes

My XS max was lost. We used Find my iPhone to put it in lost mode. By the time we found it it was crushed pretty good. The display comes on and shows lost mode but the digitizer doesn’t work. It stays searching for service so I can’t get it out of lost mode. I plug it in and it will charge but it is not recognized by a PC or Mac. The phone is trash but I wand to be able to back it up so I can restore to my new phone.

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1 Answer

If the digitizer is broken, then you will need a new display. Looking at iFixit prices, they are $95, 85 if you send your old screen to iFixit. This screen is a lower quality (there is an image showing the difference) one than the one that came on your iPhone, but since you are just trying to recover the data, you don't need awesome colors or resolution. On to the replacement! Just follow this guide to replace the screen. Also, once you recover the data and factory reset the phone, you might want to consider trying to sell it on eBay or some similar vendor, depending on how thrashed up the phone is. Even then, you may be able to sell it "for parts only". Just make sure you specify that the screen is a lower quality LCD.

Good luck!

iPhone XS Max Screen Image

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iPhone XS Max Screen

$131.99

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