Skip to main content

Repair information and guides for the minor refresh of the Late 2018 MacBook Air, with the same model number (A1932) and EMC number (3184). This model features a True Tone display and a slightly revised battery.

98 Questions View all

MacBook battery dead after only 18 cycles

Got this laptop from a friend, he says I can keep it if I can figure out how to fix it. The laptop is basically brand new, and the system information shows that it has only had 18 battery cycles. The MacBook will not turn on without being plugged into an outlet. The battery will not charge and has a "service recommended" alert. I have tried resetting the SMC but it doesn't seem to have worked. The MacBook is also ridiculously slow, taking as much as 5 minutes just to load the desktop, and often taking several minutes to open any apps. Despite this, the fans are constantly running at full blast, even though the MacBook is at room temperature. I was thinking of just replacing the battery, but I don't want to replace it just for the laptop to this slow.

Is there something else I should try, or should I just replace the battery?

Block Image

Answer this question I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Let’s get a better view of things. Install this gem of an App CoconutBattery take a snapshot of the main apps window and port it here so we can see things.

Was this answer helpful?

Score 0


Will do, I'll post it once its done installing.


Heres what it says:

Current Charge: 0 mAh

Full Charge Capacity: 4381 mAh


Design Capacity: 4381 mAh


Manufacture Date: 2019-11-25

Cycle Count: 18

macOS Battery Status: Poor

Battery Temperature: 24.5 C

Charging With: 0 Watts

Power Adapter: Connected


@maximm66497 - Really need the other stuff. Can you post the snapshot please. Also what is the color of the MagSafe connector LED? Amber or Green.


Where do I find the main apps window? I am using a 60 watt USB-C power adapter, which doesn't have any indicator lights.


@maximm66497 - Sorry, no LEDs in yours its USB-C connected.

The apps window is the space it takes within the desktop. Think it like a real desktop where your papers and books are each is a window to knowledge! The simplest way is to use the Shift Command and 4 keys then capture the window.

Reference Take a screenshot on your Mac

Or just use a phone to take the picture


Show 5 more comments

Add a comment

Add your answer

Maxim M will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 3

Past 30 Days: 4

All Time: 133