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Printer not picking up paper

My brother HL-L2390DW does not pickup paper properly and displays jam tray 1 despite no paper jam has occurred, the so called “paper jam” is shown in the photo

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According to Brother's YouTube channel, this is how your issue could be fixed:

Carefully and slowly pull out the jammed paper.
Fan the stack of paper, and slide the paper guides
Make sure the paper is below the maximum paper mark (▼▼▼)

https://youtu.be/utIBbbxKgIk

I hope you got it fixed or if not, that this helps!

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1 Comment:

Thanks for the advice but I have tried everything brother suggested but none of them worked, thanks nonetheless

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HarySeldon114514 will be eternally grateful.
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