Where can I buy a replacement cable?
My puppy chewed the cable in half 2 hours after setting it up. I need to replace the cable.
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Hi
Unfortunately because the device is soo new there aren’t really parts available yet so your best bet is probably to get a part from Sony
However…
If it’s something the a HDMI cable you can get them at most local shops
If unsure I recommend using the amazing guide to upload a picture of the cable that unfortunately got chewed(the end of the cable so we can tell what cable it is)
Adding images to an existing question
Hopefully this helps
Any questions please ask
Thanks:-)
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Sorry, that sucks but unfortunately, its only theoretically possible to replace the cable at this point! While yes, the breakdown video does show the cable is removable and therefore possible to replace. The replacement parts needed have not been made available to the public. Hopefully this will change in the near future but for now your only option is to go through PlayStation support and I've seen posts on other forums saying that Sony is charging up to $300 for an out of warranty cable replacement if its due to user damage and not a defect.
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