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The Xbox One X (Model 1787) is Microsoft's high-powered game console, succeeding the Xbox One S. The Xbox One X was released on November 7th, 2017.

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Internet connection issues (Wi-Fi or wired)

My Xbox One X has had 100% packet loss for some time now. I’ve had my ISP out multiple times, and he replaced the hardware between router and Xbox. Got a brand new nighthawk router too. I’ve cleared all cache, checked for updates, I’m at my wits end with this. Can anyone help?

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You wanna try a Factory Reset?

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2 Comments:

@nytryder26 I haven’t quite gone that far. I’ve reset where I keep my games and apps though. I don’t want to loose any progress in my games.

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@thorf350 If you are connected to the internet and it's an online game then it will save it on your profile, plus this may fix the problem.

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Patrick will be eternally grateful.
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