My iphone had zero charge in it and then later i ended up dropping it, after i get home i try to charge it and see that it is bootlooping, i plug it in to my computer to try to get it to recovery mode but it doesnt accept charge from my computer, but only accept charge from the charging brick, so i have no way of trying to recover it, please help.
Is this a good question?
Rep: 587
9
9
13
Put it on charge with the adapter for a few hours. Then open the phone and disconnect the top ear speaker ribbon then try and power the phone on. If it does then you need a new one. If no joy try a restore through iTunes.
Connect to computer then press and hold power and home button for 10 seconds. After 10 let go of power and keep holding home until iTunes hopefully makes a sound and it notifies you it’s in dfu mode. From there you can try to update or restore.
Was this answer helpful?
i kept it on charge for about an hour but as soon as it is of the adapter i dies
@TheTechTeen did you disconnect the camera ribbon?
Rep: 1.7k
7
9
2
Hello, bootlooping sounds like it may either be a battery issue or a board issue, are you able to test this by replacing the battery in the phone with another to rule that out? Thanks!
Was this answer helpful?
Rep: 58.5k
124
44
90
It definitely sounds like something got broken when your phone fell. How often does the boot loop happen? Do you have enough time for the phone to boot and for you to sign in? Generally a boot loop caused by a bad sensor goes in three minute intervals; the length of time between sensor scans on an iPhone.
If that's the case, we may be able to pin down the cause for the boot loop so you can replace the right part without having to take a shotgun approach of randomly trying to replace parts in hopes you'll get lucky and fix it.
There's a great guide to iPhone kernel panics available here on iFixit that you'll want to take a look at. A kernel panic is what the operating system does when it encounters an unrecoverable error. It logs the error then reboots the phone. Here's the guide for you to read.
If you can get into the phone and access the panic logs, take a screenshot or cut and paste the first page or so and add it to your question.
Adding images to an existing question - iFixit Repair Guide
From there, hopefully we can point you to what's causing your boot loop so you can fix it and get your phone back to working order.
Was this answer helpful?
after its plugged in the apple logo lights up for a few seconds an then i shuts off hence starting the bootloop, and it continues to do so as long as the adapter is plugged in.
here is a video link: https://clipchamp.com/watch/Mx1Pb9GqdCp
Past 24 Hours: 0
Past 7 Days: 0
Past 30 Days: 4
All Time: 147
