How do I do a factory reset

I need to reset to factory settings can anyone explain how to do this please

Answer this question I have this problem too

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Three questions first:

1.) Why do you want to do a factory reset so we know where you are coming from?

2.) What version of Windows are you using? XP? Vista? 7? 8? 10?

3.) Do you have a USB flash drive and an Internet connection?


I need to reset it so I can pass it on to someone else, it has Windows XP

I have a USB flash drive but I can't connect the PC to the internet


You say ". . . I can't connect the PC to the internet.". Could you explain. Maybe we can help you.


I've got it sorted it now


Hi @judy13

Perhaps you would like to share with every one how you got it sorted?


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