Are Software Updates available?
ResMed CS reports that due to cellular updates, the CDMA can no longer connect to the cloud.
Is there a way to update either the device SW or the internal modem SW to restore connectivity?
Or a way to give it access to my WiFi so that it can "Phone Home"? ResMed says that I should ask my provider. But why should a respiratory therapist or doctor know that? ResMed should provide this support (or update) to their device.
Is this a good question?
That's what I was afraid of. Also, seeing as it was announced in 2010 that in December 2021 CDMA support would be done? they should not have used CDMA as the type of support in a model they manufactured in 2016 that still exists for sale and are still being used.
I suspect they "SHOULD" replace the internal modems considering how much they charge for these devices and how much insurance companies are being "Bilked" for dated technology.
by John Williams
@John Williams Yeah, I'm not sure if they are going to replace the internal modem or even if they can, but if not, they should replace the device for free. I know a lot of cars were affected by the 2G/3G shutdown, and I can't help thinking that it's a little silly to put in that technology when you know it'll be done a few years later. Interestingly enough, they use 2G, the standard that has been around since the 1990's.
by Andrew S
@John Williams When was your AirSrnse manufactured?
by Andrew S