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My device will not turn on when it's plugged into the wall. It is receiving no power at all when plugged in and the battery will not charge at all as well. I'm not sure exactly what to do to get it fixed or if there is a place where I can buy replacement parts to attempt a repair. Can anyone help me?
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@luigi25th, There are a couple of things to try, before taking it apart to replace something.
Use a DMM (digital multimeter) to check the output voltage on the charger, as it could be gone. If it shows no or very low voltage, you know that it’s your charger that needs to be replaced.
It could also be the battery that’s toast, because some systems have a security system built in that will prevent charging and powering on, if the battery is dead.
If you find that the output voltage is OK, you’ll have to disassemble the device in order to gain access to and replace the battery. I believe that the part number for the battery is: SUN-INTE-265
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When I plug my speaker the power button turn orange and it’s not showing that is charging. When I unplug it, it just disappeared. I tried everything! I think that maybe it might be the battery. Can you help me? thanks!
Rep: 13
1
It happened today with my JBL Partybox ON-THE-GO. The speaker was neither switching on nor showing any light for charging while power cable was plugged in.
I tried to use various combinations watching YouTube videos but found the that Bluetooth and Power button pressed together for 10 or more seconds brought back the speaker.
Hope it will work for you also. Try your luck! 👍
January 25, 2023
India
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OMG i love you! Thank you sooooo much!!! It worked on mine
is that true the power is back when you do this? i thought its dead battery ..i want to try this if this work thanks i advanced
This trick actually worked lol I was a skeptic thanks.
I bought a party box 310 that wasn’t charging and the issue ended up being that the battery was too depleted for the speaker to charge it. To fix it I pulled the side panel off and removed the battery and took it down to battery world to plug it in to their smart charger, charged the battery for half hour then put it back in the speaker and problem solved. Now it works perfectly. So if the battery is too dead, it won’t charge in the speaker.
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When I plug my speaker the power button turn orange and it’s not showing that is charging. When I unplug it, it just disappeared. I tried everything! I think that maybe it might be the battery. Can you help me? thanks!
by The one and only Alexis