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Screen not display with two rams

Hello everyone!

I have a problem with my computer, one day I turn it on, I see a black screen, I try to fix it by removing the rams but didn't work so, I warm the board, now screen display with one ram, when ever I put two rams it display black again however it came with two rams. There's anyone know what might cause this problem please?

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Dieunineken Laine What make and model is the computer? At least make and model of the motherboard is needed

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It is a lenovo e431 ThinkPad edge

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Dieunineken Laine will be eternally grateful.
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