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The Dell Inspiron 14 3467 is a 14-inch laptop computer released by Dell.

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Blinking Power LED 1 Long White 4 Short Ember

I have a Dell Inspiron 14 3000 (Service Tag 91T5S53)

I have been getting a constant Blinking Power LED (1 long white and 4 short ember) I cant seem to find the error code online.

The computer works fine with the power plugged in no issues, but when unplugged turns off immediately, which I thought indicated a battery replacement. I replaced the battery and nothing changed, I still get the same flashing power LED.

The replacement battery is recognized in Windows with a 55% charged capacity but doesn't charge any further nor does it discharge.

I tried uninstalling the Microsoft ACPI-Compliant Control device driver in Device Manager and restarted the computer, but that failed to fix the issue as well.

I have ran the offline Dell Diagnostic several times but comes back with no errors.

I also ran the Dell Support Assist in Windows, and comes back with no errors as well.

There are no BIOS updates as I have applied all available critical and recommended updates.

Can anyone explain what the issue could possibly be and how to fix it?

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Hello, how was the problem solved? I have the same problem.

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Hi,

Create a battery report to check the status of the battery.

When you have the report, compare the Design Capacity value versus the Full Charge Capacity value. For a good battery they should nearly be the same.

As far as I could find out a 1 long white, 4 short amber blink error code in Dell laptops means a bad battery.

You may just have got a bad replacement.

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1 Comment:

That's usually it with Dell, frankly. The color was amber before Skylake when they went to the white LED, but kept the pattern.

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Jafric Rhyner (Rasjahshout) will be eternally grateful.
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