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Repair guides and documentation for the Google Pixel 6a with 5G smartphone. Released in July 2022.

42 Questions View all

After replacing screen. The selfie camera shows white and out of focus

See title. It describes it pretty well. I'm just trying to get the 20 characters here

Answer this question I have this problem too

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Hi Sam,

This is about the third time I've seen this same issue come up on Pixels (I have the 6 Pro myself), and A) it's always after a screen replacement, and B) So far it's because there's protective plastic over the camera hole in the screen that didn't get removed. In one case the plastic was blue so it was easy to notice (but got overlooked anyway), and in the other it was semi-transparent as I suspect yours is.

Unfortunately, the fix is to open the screen back up and remove that little piece of protective film over the camera hole. So far we're two for two in that resolving the issue; hopefully yours will make three and be a fairly easy fix.

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3 Comments:

Yes I think this is it. I hope they add it to the instructions, as that is the only film to remove on the inside side of the screen. I may ask them for free replacement adhesive so I can fix it. Fortunately I almost never use my selfie camera.

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@Sam Robertson Lol, yeah, I understand. I personally added it to the 6 Pro guide after the last time; I'll see what I can do about the 6a guide as well.

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I went ahead and fixed it. It was a small white piece of fabric tape about 1/2 inch long over the camera and onto the back of the display. Note that there is something that looks like a bigger neater piece of tape on the bottom and *that* you shouldn't pull off - its also on the back of the old display so you can just compare that two and pull the single piece of tape off the new display as explained above to make them look similar.

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Sam Robertson will be eternally grateful.
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