Only slowly charges when turned off
Hi everyone!
Since some time my MacBook M1 Pro 14'' does only charge when it is completely turned off. Also it charges at a really slow rate (taking up to 14 hours to fully charge). Next to that, the charger is recognised by the MacBook (making a sound) but does not show any light on the charger itself.
What should I do? I can't use the MacBook properly now, as I have to turned it off and wait for a long time to charge it.
Update (12/05/2022)
Hi @danj, thank you for the quick reply.
I downloaded the app and got the following results:
I have brought the MacBook two times to the Apple Store so far. The first time the MacBook was repaired (only a software reset I believe) and everything worked fine again. The second time, three months later, they couldn't fix the issue under guarantee. It would cost me over $1500 in order to fix the MacBook due to liquid damage.
Right now, I am using the MacBook as normal, only the charging part is causing some issues (as described above). I am using the original MacBook charging cable.
Is this a good question?
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We really need to see.what is happening both within the battery and the charging logic inside. The easiest way is to install this app CoconutBattery
But the system needs to be running with the charger plugged in. So give your system some time to recover install the App and the quickly take a snapshot of the apps main window with the battery tab opened up, post it here for us to see as well.
Something’s you’ll also want to check, try using a different USB-C port as well as cable as some cables are not designed for charging or yours could be worn out. Are you using the original Apple charger and cable?
Did you have a liquid spill or sit the system down on a wet surface?
by Dan