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The Xiaomi Redmi Note 10 is a mid-range smartphone by Xiaomi released March 2021. It has a 6.43" AMOLED display, a 48 MP main camera, a side-mounted fingerprint sensor, a 5000 mAh battery, and runs on a Snapdragon 678.

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Why is it at times my phone switches off?

my phone recently switched off while i was listening to music and refused to boot up but after a while it did boot up?

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Hi,

Does it also do this with the charger connected?

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@jayeff nope. when i connect the charger it boots up...

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Hi,

If it boots up OK every time when on the charger but not when on the battery only, more than likely the battery is failing and needs to be replaced.

Here's a video that shows how to replace the battery.

Replacement batteries are available online. Search online for BN-59 battery to find suppliers that suit you best.

If doing this yourself seems too daunting, contact a reputable, professional mobile phone repair service and ask for a quote for a battery replacement.

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