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Repair and service information for the Samsung Galaxy J3 Prime, released April 2017.

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Lines on the face of my computer

My phone slipped from my hands and fell face down on the floor. When I picked it up there were long lines on the right side of the face; otherwise there were small verticle lines up and down the face of the cellphone. The phone will not respond except of be powered down or restarted.

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the screen is broken, get it replaced and it should be fine

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Rebecca Hengy will be eternally grateful.
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