Why is my Home Button not recognizing a press?
I have an iPad (8th Gen) that will not recognize any presses from the Home Button. I have factory reset the device without any effect on the issue. Touch ID works fine, and I can navigate between the home screen/other apps using touch gestures. But any kind of pressing on the home button is completely unrecognized by the device.
What is known so far?
- As far as I'm aware, this device has had no other known damage. The screen is the same screen that the device has been bought with, and no other components have been replaced by myself or another party. The device may have been dropped, but there appears to be no evidence of external damage.
Troubleshooting so far
- As stated in the description of the problem, I have attempted to factory reset the device and have power cycled the device. Neither of which has had any effect on the issue. The home button does not show any issue with Touch ID and does not seem to be loose in the housing.
Any assistance/advice that can be given is immensely appreciated.
Is this a good question?