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Google's 2nd-generation Pixel XL sports a 6-inch P-OLED display with rounded corners. Available in 64 and 128 GB storage configurations, and in two colors: Just Black and Black & White. Released October 19, 2017.

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My charger is going on and off

My phone had recently been saying "charging rapidly" but then it stays the same, it sometimes works. Also it has been discharging while it's off and plugged in. The only way I can fully make it charge is by turning it off and plugging it in a certain charger. Even when its "charging rapidly" it sometimes goes down. There is one instance of worked normally. I have a billion chargers that work and connect with this phone but they don't do much. I have tried cleaning it. Sometimes it doesn't even give me a note saying charging. It has the little charging symbol. I have tried deleting apps clearing my app desktop. (The page to close apps.) Nothing has worked. I have searched for an answer. This has started about 1 week or so. I don't think I broke the port, Idk what else to do. (Sorry if this is all over the place.)

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Hi Aspen,

It sounds like you've done everything reasonable there is to be done without opening up the phone. Only other thing I can think of is to get a magnifying glass and a bright light and look inside the charging port. Check for any bent or broken pins (yes, they're hard to see) and any dirt, lint, dust or corrosion inside there.

If that comes up empty, then I'm thinking it may be time to replace your charging port. It's kind of on the high end of the medium difficulty range, as you have to pull the motherboard to get to it, but if you follow the guide it's very doable. I've had my 2XL open and it's not a bad job really; certainly no harder than most phones.

Here's the part you need.

Amazon.com: UPONEW for Google Pixel 2XL G011C USB Charger Connector Charging Board Port Dock Flex Cable ReplacementMic Part Flex Cable for Google Pixel 2 XL 2 Plus G011C 6.0" : Cell Phones & Accessories

Don't forget the replacement adhesive to put the rear cover back on.

Amazon.com: PHONSUN Pre-Cut Frame Adhesive for Google Pixel 2 XL Pack of 2 : Cell Phones & Accessories

And the instructions on how to do it.

Google Pixel 2 XL Charging Assembly Replacement - iFixit Repair Guide

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Ok! Thank you!! I will try to take a flashlight and try to find a magnifying glass!

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If you find that it needs cleaning, turn the phone off and use 90% or greater isopropyl alcohol; the 70% stuff we all have around the house has has other additives that aren't as good for the phone.

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Aspen Runnels will be eternally grateful.
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