Watch displays fitbit symbol but nothing else.
My watch is stuck on the Fitbit symbol, it won't reset when I power it off, it turns back on with the same symbol. It won't sync or do anything
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Rep: 13
1
My watch is stuck on the Fitbit symbol, it won't reset when I power it off, it turns back on with the same symbol. It won't sync or do anything
Is this a good question?
Past 24 Hours: 0
Past 7 Days: 0
Past 30 Days: 1
All Time: 44
I had this same thing happen to me on 7/23/2022. After running through all the fixes suggested by Fitbit and online, I called Fitbit's Customer Service. After about a half hour on the phone running through the same suggested fixes with the Customer Svc Rep, he said I would probably have to replace the device. I was sent a 33% off coupon by Fitbit to buy another one. I just bought this in 04/2021! As I see others are having the same issue, I think I'll do more research before buying another one from Fitbit.
by Nancy Iannucci