Phome stuck on Apple logo

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iPhone 12 Pro Max

Apple's top-of-the-line smartphone for 2020. Announced on October 13th and released November 13th, the iPhone 12 Pro Max sports a 6.7" OLED display, a triple rear camera system with LiDAR, and 5G connectivity. Successor to the iPhone 11 Pro Max.

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Tayyab Ali @tayyabali52249

Rep: 1

Posted: Jun 18, 2022

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Phome stuck on Apple logo

Hi, hope you're well. I'm contacting you regarding my phone that I recently broke. A weight fell on it causing it to crack the screen, half of the displa still worked with touch but there was a temperature message on it, so I contacted apple and they told me to update it via a mac book which I done, but now it is stuck on the apple logo. I've got a lot of data in the phone which is not backed up, so I was wondering whether u know any fix for this.

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Chris Stables @imicrosoldering Rep: 50.8k 8 15 101 · Answer 1 · 2022-06-18T16:19:49-07:00

You have a couple of options

1. Send it to a reputable repairer to retrieve your data.

2. Attempt the repair yourself by ruling out a parts issue. The easiest way to do this is to transfer the logic board into a known good housing. This will completely rule out a parts issue. Unfortunately this is not usually practical for most individuals so you could try the following.

· Replace the screen as if you updated the phone you will need to enter passcodes so you will need the whole screen to be operatable.

· Start disconnecting one flex at a time and try to boot starting with the top flex assembly. If it doesn’t boot after this you will need to

· Replace the battery.

· Replace the lightning connector assembly.

If the phone still doesn’t boot you will have a board level problem that will need someone experienced to find the faulty component.

iPhone 12 Pro Max

Phome stuck on Apple logo

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