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Wi-Fi only version of Apple's 2nd generation iPad Air. Model A1566.

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Black screen, but can still access the main IOS screen.

Like i said in the title, the problem I’m having with my IPad Air 2 is that when I turn it off for a bit more than 10 seconds and power back on, the screen is completely black, even with charge, ( example: YouTube video) but the good thing is that the backlight turns on and I can access the main IOS screen. Not rebooting or anything else solved the problem. (A similar thing happened to my grandmother but her module was a IPad Pro(I’m not entirely sure)). My suspicion is that it’s something to do with a connector to the screen being loose. But one solution is to turn it on and then off repeatedly (and that’s just too annoying, I’ve spend at least 5 minutes doing that to SOME success). So please, if anyone out there can figure out this problem, I would be very pleased to take your advice. (P.S I don’t have a local Apple repair shop, the nearest one is in Tennessee.)

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1 Answer

We have seen this before and it is typically either that one of the display connectors came loose or the screen is defective/damaged. Checking the connections or replacing the screen should resolve.

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Colt McKeehan will be eternally grateful.
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