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the cup fell off the headphones entirely. i opened it and saw the plastic where it connects is chipped so i glued it back on but i can get it to fit back in by pushing it in.
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found it, take out the inner bracket under speaker and behind that is a metal bar you also take out and then you can push it in and replace the bar to hold it in place
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nog mix it may be easier if we can see what is going on with your headphones. Post some good pictures with your question Adding images to an existing question
by oldturkey03