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Device and repair guides for the 2016 Samsung Galaxy J5 Prime smartphone, model number SM-G570Y or G570.

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How to access a phone with maxed memory?

My phone is maxed on memory and now doing all sort of craziness. i am unable to free up the memory and i have tried a direct connection to my computer with no luck. How can I gain access to my phone without losing my information?

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Hello This is Maxed out IT

Ok what is it doing exactly and what you are able to do

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free up storage to 8ram on my phone is full

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Hi,

Try starting the phone in safe mode and check if that works.

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