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Released October 26, 2018. Models A1984, A2105, A2106, A2108. Available as GSM or CDMA / eSIM, nano-SIM or dual-SIM / 64, 128, or 256 GB / Black, White, Blue, Yellow, Coral, or Red. (Pronounced "iPhone 10 R.")

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SIM PIM lock on iPhone Xr with parental controls after a screen change

Customer brought in his daughter's iPhone XR for a screen change. I tested all functions before beginning without any issues. After repair, the phone is SIM PIN locked. He says they never set a SIM PIN code, but they do have the phone set up with lots of parental controls. Can parental controls automatically create a SIM PIN or is that something the customer has to set up themselves? Also, though it has never happened to me before as long as I've been repairing phones, could I have done anything during repair which would automatically cause the SIM PIN to lock on its own? Thanks.

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Those parental controls cause so many problems. Ugh.

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I have been repairing iPhones since the 5 series and have never encountered this. Parental controls cannot automatically create a sim pin. You would need to do this separately in settings. There is not any component on that board that if replaced would cause this to happen.

I have had people claim I have put an iCloud lock on their phone but so far have not been accused of initiating a sim lock.

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