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Repair and disassembly information for Logitech's G935 wireless gaming headset. The G935 can be identified by its model number A-00079. It was released in February 2019.

7 Questions View all

Sound goes in and out

My gaming headset works but when I go to touch the volume button there’s a lot of static in the right ear piece goes in and out with sound is this repairable or is it broken completely

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8 Comments

It sound like a bad solder joint on your R earpiece and possibly a volume button too. Can you open it up to take a look?

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I just fixed mine last weekend for same issue + volume fading out to near nothing. My issue was the microphone cable under the left ear is stripped back so far that it is shorting against other wiring. I re-routed the cabling to where they cannot touch and the issue is gone.

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Ok great thank you for the info I’m going to look at it tonight

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hey Michael Paxton, can you please tell me how did you rerouted the wiring, I'm having the same issues as you had but I am not the very technical type of person

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Hello sorry I did not fix it someone bought it for parts

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6 Answers

Chosen Solution

Update the drivers, I had the same problem.

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hello do you update from the logitech center were all my other logitech items are conected

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Hello, could I get this please?

thanks

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What do you mean get this. Sorry I don’t understand

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@logitechhead The update the drivers from the site which it was made by which is Logitech.

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Most Helpful Answer

Not a permanent solution, but it's quick and easy enough to not matter:

Take the battery out.
Turn them upside down.
Turn it off and on about 30 or so times.
Put the battery back in.

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oddly this worked... I seriously thought this was a troll. My drivers were up to date so I was willing to try anything short of tearing it apart to look at the volume control. Why turn them upside down?

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Whaaaaat the hell? I can't believe that worked for me too! Why would that work?! LOL

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So I think what's going on here is that you're discharging the capacitors in the headset. Capacitors can sometimes hold a little extra electricity in them, even after the battery is taken out. Turning it off and on ~30 times attempts the startup process each time, which uses up a bit of that electricity still in the caps.

I don't think the turning it upside down (headset or battery) will do anything, but removing the battery and doing the startup sequence a bunch of time WILL discharge the capacitors and do the equivalent of a factory reset on it. When I was doing this process, I heard the speakers audibly pop, indicating that some power was still in the system. Eventually, it stopped, indicating that I had used up the remaining power left in the capacitors.

The symptom I was having was that only sound would come out of the right speaker, even when doing the surround sound test.

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Worked for me also

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I've just had to fix mine myself, I've disassembled the power switch and found it's basically 4 flimsy wires that get bent down over time, I straightened them and put it back together, absolutely perfect now. Wish I could post the photos here

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So after having this same issue myself, I took apart the power switch, it consists of 4 small wires that push across multiple contacts, they seem to bend down over time, after bending them to be a bit taller again, all issues are fixed. It looks like two of them are for the right ear, which is why jiggling it around often fixed the issue temporarily. I didn't take any pictures of the pad unfortunately, but here is a picture of the switch part.

Hope it helps someone

Block Image

Block Image

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Created an account just for this - finally someone that found out whats the actual issue! Little finnicky to bend them but now my headset finally properly works again

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So there has been a lot of good answers here but I am personally not convinced that the solution is here at least not in my case. I have the same problem but the temporary solution is to play with the on/off switch with any media playing until I get both speakers playing properly. So in conclusion I would be looking into replacing the on/off switch to see if the problem is fixed

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Did it work for you?

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This also worked for me!

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No matter what i do with the headset nothing worked even lightly hammering the outside with a rubber hammer didn't work. So this is the only thing left to do.

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Michael Salas will be eternally grateful.
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