Why a 16gb says it is only a 8gb in itunes!

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iPhone 3GS

Revamped version of the iPhone 3G with faster processing speeds. Repair of this device is similar to the 3G, and requires simple screwdrivers and prying tools. Model A1303 / 8, 16 or 32 GB capacity / black or white plastic back.

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Grant @grant65182

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Posted: Dec 7, 2011

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Why a 16gb says it is only a 8gb in itunes!

Hey i was just wondering what was wrong woth my iphone 3GS 16gb i just purchased. In settings about the model says it is MC132X which means it is a 16gb but in itunes it registers as a 8gb what do i need to do to fix it??

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6 Comments:

What is the serial number of your iPhone?

Dec 7, 2011 by Matt Barnes

As a bit of additional info, giving us the serial number will allow us to identify your iPhone...it's unfortunately possible that if you bought this phone second hand you may have inadvertently received an 8GB. It's quite possible you bought a refurb model that had it's logic board inadvertently replaced with an 8 GB model...

Dec 7, 2011 by Phillip Takahashi

The serial number of the phone is 87931WW93NQ. And thanks for the info :-)

Dec 7, 2011 by Grant

Last three digits 3NQ translate into, White 16 GB iPhone 3GS.

A 16GB 3GS connected to iTunes shows a Capacity of 13.6 GB.

Dec 7, 2011 by Brad

have you got more than 8gb stored on it? I wouldn't panic if you have. It may just be a software glitch that will correct with a restore (make sure you're backed up) or hard reset if you have recently added new items.

Dec 8, 2011 by pollytintop

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As a bit of additional info, giving us the serial number will allow us to identify your iPhone...it's unfortunately possible that if you bought this phone second hand you may have inadvertently received an 8GB. It's quite possible you bought a refurb model that had it's logic board inadvertently replaced with an 8 GB model... — Phillip Takahashi
The serial number of the phone is 87931WW93NQ. And thanks for the info :-) — Grant
Last three digits 3NQ translate into, White 16 GB iPhone 3GS.

A 16GB 3GS connected to iTunes shows a Capacity of 13.6 GB. — Brad
have you got more than 8gb stored on it? I wouldn't panic if you have. It may just be a software glitch that will correct with a restore (make sure you're backed up) or hard reset if you have recently added new items. — pollytintop