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How to upgrade memory, remove back cover model no. 21-h010

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Why does the all in one hp pavilion 23 all in one freeze?

I have an hp pavilion 23 all in one pc, I recently changed isp providers and when I go to search the internet it freezes, why does this happen? And how or what can I do to fix this issue?

Please help!!!

I'm currently running windows 8.1

1tb hard drive, with 8gb of ram..

Thanks

Please email me with the correct information, at chadamoore80@gmail.com

Much appreciated

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Update, at least, to Windows 10 and if that doesn’t fix it contact your ISP technical support.

You haven't given any details about what sort of connection you have such as cable, ADSL, etc. What Modem/Router you are using. There could be a relevant corrupted file in your Windows 8.1 installation. You can update Windows or run Scannow ?

https://www.eightforums.com/threads/sfc-...

Have you already contacted Telus Technical Support? You may just have you modem/router stup incorrectly.

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2 Comments:

How can that be when I was with shaw it had no issues but since I switch to telus and it's been issues??

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@bigman44

Hi Chad,

Have you already contacted Telus Technical Support?

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Chad Moore will be eternally grateful.
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