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Model Number A1707. Released June 2017, this MacBook Pro features Kaby Lake processors up to the 2.8 GHz quad-core Intel Core i7 processor with Turbo Boost up to 3.8 GHz.

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Replacement battery not accepted

I have a retina 15” 2017 that has a swollen battery. It works fine but it pushed the bottom cover out. So I ordered the ifixit battery and kit. I have installed the new battery but all I get is the red battery logo and no boot. Left it charging almost 2 days and nothing. I put back the original swollen battery and the laptop works perfectly. Got a second replacement battery from ifixit (amazing service) and same exact problem. Did the pram and all possible mlb resets and same exact issue.

Is there a specific trick to get the computer to recognize the new battery? TIA

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2 Answers

Did you follow this guide to the letter? MacBook Pro 15" Touch Bar 2017 Battery Replacement

Somehow I suspect there was some confusion so you got your defective battery back by mistake. You’ll need to talk to the iFixit store folks. This time place a label on the battery that makes it clear its bad and it well secured.

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I did follow the guide. That’s why I purchased the battery from ifixit. And I have 2 new batteries from them and the original.

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@bogdantech - Very odd!

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I'm not sure this will help but I had the exact same problem with my late 2016 15" macbook Pro. After I installed the new battery, all I got was the red battery icon. The start button did nothing. How frustrated I was! I felt like trashing the whole thing. The next day, when I was more level headed, I decided that I'd take another look. The step by step directions, I think, are spot on with the detail and photos. Part of the instructions include removing the logic board which is quite a project in itself. Well when I inspected my reassembly work, I discovered that the tiny little connector for the start switch was tucked in underneath the board and not connected. When I reconnected it, everything worked perfectly fine. I hope your problem is as simple as mine to fix. Good luck and let me know.

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bogdantech will be eternally grateful.
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