SIM card tray is stuck
I have a Motorola Edge, I’m trying to change the SIM card, but I can’t get the SIM card tray to eject. I’ve tried using different SIM card tools, and paperclips, only to have them bend, and just had the tip of the paperclip break off into the hole. I’ve taken it to the mobile carrier, as well as a local tech repair place, but no success at either place. The tech repair place isn’t authorized for Motorola phones, and basically said it needs to be taken apart to remove the SIM card tray.
I’d appreciate any advice and guides that might help.
Is this a good question?
Having the same issue in Aug 10 2022. Were you able to find a solution?
by Nari Soundarrajan
Sadly no. I had to buy a new phone. My Motorola edge is useless if not connected to WiFi. If you happen to find a solution please share.
by Rosa Alvarez
I also had this problem - SIM tray stuck closed in my Motorola Edge 2020. After struggling with it myself, a repair place opened the phone, and had to remove the board inside to access the tray mechanism. In the process, a little piece of it which holds the pins that connect to the SIM card broke off - which the repairman and I both believe was the original problem - the pins got bent at some point when the SIM tray was pushed in, and this held the tray stuck in. I wasn't there when the piece broke off, but I believe the guy who showed me the piece and explained what happened. After that happened, of course, the SIM card no longer registered in the phone, and it became just a handheld WiFi computer - I have to replace the phone now. I'm wondering if this is a consequence of poor design; surely pushing that tray in shouldn't have bent those contacts since I don't think I did it roughly.
I'm thinking about getting the same phone, but worry that I'll have the same problem again.
by Naka J Ishii