Fix Your Stuff Community Store

The Acer Aspire E5 series is a line of notebook laptops manufactured and sold by Acer, Inc., an electronics corporation based in New Taipei City, Taiwan. The Acer Aspire E5 series was introduced in 2015.

9 Questions View all

Options

recovery disks, are they available somewhere?

My daughter acquired an Acer Aspire v5-122 P 0649. I would like to reset the laptop to factory and go from there. However, the problem is when I go into Disk Management, although all the partitions are there, ie, Recovery - 400MB, EFI - 300MB, Recovery - 350MB, New Volume (E:) Primary - 11.28GB, and lastly, Windows (C:) 226.04GB, with 79% Free Space.... The big problem is all the partitions except for Windows (C:) are 100% Free Space. Even Volume (E:) which lists 11.28GB says it is also 100% Free Space??? It all must be true because I have tried factory reset several times and absolutely nothing... I have searched a lot for someone who has just the factory recovery disks, and nothing... perhaps they don't even exist.. Suggestions?

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 0
1 Comment

I would do a clean reinstall Windows, not do a recovery. Recovery, if available, puts it back to the way it came from Acer with all the bloatware. You can download a copy of Windows from the MS site. Then lookup clean install of Windows.

B4 doing this, you must backup all your data files, documents, pictures, videos etc. Otherwise, they will be gone.

by

Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Ignore what Disk Manager says. That is not what you should be interested in.

You will need a USB flash drive or burnable DVD - USB flash drive is easiest and fastest.

Go to Microsoft:

https://support.microsoft.com/en-us/wind...

Select “ Windows 10 (Then select Download tool now.)” on the next screen select follow on screen instructions to make the Windows installations media.

You will want the 64 bit version and probably “Home” edition.

Let us know how it goes. just ask if you need any help.

Was this answer helpful?

Yes No
Score 2
Add a comment

Add your answer

Richard C will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 8

Past 30 Days: 17

All Time: 574