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The Xbox Elite Wireless Controller Series 2 was released on November 4, 2019, and is compatible with the Xbox One, X, & S consoles as well as PCs running Windows 10/11. Model 1797.

40 Questions View all

Controller will not turn on without being plugged into something?

My Xbox Elite Series 2 controller does not function at all without being plugged into the usb-c or sitting on its charging dock that it came with. The power button works, the accessories app claims it has a full charge, the firmware is up to date, everything works great then as soon as it’s unplugged, it’s a brick. It acts as if there is 0 charge to the battery. What do I do?

Update (11/28/2021)

Sorry I should’ve specified I’m using this on PC no console. I’ve gotten a wireless adapter and it will connect wirelessly but only when attached to it’s charging dock. As soon as it’s removed the controller doesn’t turn on. It does work completely fine with a wire attached, the issue is the controller won’t turn on at all without a wire attached, or it being mounted on a charging dock.

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3 Comments:

I'm having the same issue with my Elite Series 2 controller it only works plugged in with the usb-c. It register full battery, but when I disconnect the cord it's dead in the water. It's been gong on since April or May. All the forums are a no go so far. HELP!!!

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Is there any new fix for it

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I have this issue too!

I have to plug it into power supply to switch on but mine works if you unplug it though, the home button works fine, it's gotta be summat to do with standby voltage to the home button!

Any suggestions 🤔

I'm OK with soldering and pad/trace repair but this has me stumped.

I'm gonna solder a battery to the board and check some voltages!

Anybody on IFIXIT know anything to look for???

LOVE MY IFIXIT SCREWDRIVER SET, BEST PURCHASE EVER THANKS GUYS!

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1 Answer

The cable could be worn out or broken. Make sure it's securely plugged in on both ends. If that's not the issue, unplug it from the Xbox One and plug it into a different USB port on the console. If the controller still won't turn on, disconnect the Play & Charge cable and try a different micro USB cable.

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2 Comments:

I have this issue too!

I have to plug it into power supply to switch on but mine works if you unplug it though, the home button works fine, it's gotta be summat to do with standby voltage to the home button!

Any suggestions 🤔

I'm OK with soldering and pad/trace repair but this has me stumped.

I'm gonna solder a battery to the board and check some voltages!

Anybody on IFIXIT know anything to look for???

LOVE MY IFIXIT SCREWDRIVER SET, BEST PURCHASE EVER THANKS GUYS!

by

Keeps disconnecting with cable plugged in. All up to date firmware tried multiple cables usb ports use on PC says the device or usb has malfunctioned used it for 3 years issue started this month. Unsure if it will be an easy fix

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