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The LG Stylo 4 is a stylus-equipped midrange slate-format Android smartphone released by LG in 2018. Identifiable by model numbers L713DL and Q710(AL, CS, MS, TS, ULM, ULS, and US).

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will not factory reset.

i have tried the volume down and power button procedure several times now and all it does is reboot the phone. i have forgotten the passcode and just need to reset the whole phone. does anyone have any suggestions or answers? please help1

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Did you sign into the phone with a Google account?

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Hi,

Is this the procedure that you used?
If the phone has a Google account then performing a factory reset (aka hard reset) will enable the FRP lock (factory reset protection) and mostly you won’t be able to access it after the reset, without knowing the Google account name and password.

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