USB-C video/hub adapter not working

Question

MacBook Pro 16" 2019

Repair guides and disassembly information for the MacBook Pro 16'' released in November of 2019. Model A2141, EMC 3347.

211 Questions View all

jujoe1 @jujoe

Rep: 25

3

1

Posted: Sep 5, 2021

Options

USB-C video/hub adapter not working

Good day

I’ve got a 2019 16” MacBook Pro running with Catalina (10.15.7) and I can’t make my external monitor work (Dell E2210) I’m using USB-C Hub adapter with VGA/HDMI/4 USB ports.

After reset the PRAM & SMC and updating the Security & Privacy/Accessibility (added DisplayLink Manager) it worked then an error pop-up then the external monitor lost it’s connection. Now the external monitor is not working anymore.

Before buying a new video adapter i like to check if there is a fix.

Thank you in advance.

Answer this question I have this problem too

Is this a good question?

Yes No

Score 0

4 Comments:

Did you try a different USB-C port (other side)

Sep 5, 2021 by Dan

Does the external monitor work with any different input (an iPad, PC, etc.)?

Sep 5, 2021 by teardown-er

@danj Yes tried all ports, no luck

Sep 13, 2021 by jujoe1

@teardowns101 it was working with my 2013 MBP using a USB 3 to VGA adapter

Sep 13, 2021 by jujoe1

Add a comment

1 Answer

Does the external monitor work with any different input (an iPad, PC, etc.)? — teardown-er
@teardowns101 it was working with my 2013 MBP using a USB 3 to VGA adapter — jujoe1