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The Motorola Moto Z Play (model number XT1635-02, XT1635-01 and XT1635-02) is a droid smartphone that was released in September 2016. The Moto Z Play can be easily distinguished by the word “moto” placed at the top and the square home button placed at the bottom of the front of the phone.

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screen won't turn on, but phone seems to be on

My phone died. I charged it. There was a blinking light next to the camera. After a while of charging, I tried turning it on. The screen never changed, but there’s a little vibration (which is normal when I turn on and off the screen) when I press the on/off screen button (bottom button of three, on the right side). I can only assume that the phone is actually on, but I just can’t get the screen to turn on.

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Kirstin Kyle  since it seems to behave properly on startup I’d suggest that you try a hard reset first and see if that resets the video etc. If that does not work you should consider a new display Motorola Moto Z Play Screen Replacement

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Kirstin Kyle will be eternally grateful.
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