Vertical line shadow appeared in the middle. What to do?

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Samsung UN55KS8500F 55-inch 4K SUHD TV

Samsung 55-inch curved panel 2160P TV

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I'm about to panic. seeing the line vertical shadow on my Samsung curve TV.

What should I do?

Should.turn it off not use it . It might get worsed?

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Warren @warrenwiggins Rep: 541 5 2 · Answer 1 · 2021-05-28T10:17:53-07:00

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Hey Kaisiquian,

Are the lines permanent or are they moving?

If they are moving check the input connection (display port, HDMI, PC) Maybe try removing the connection and re-establish it.

Do the lines appear when the TV menu is up?

There should be a self diagnostic test built into the TV that you could also look into. It should have a ‘Picture Test’

If the lines are permanent, you may want to call a support number, unless you want to physically change your own huge screen.

Hope this helps.

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