Why do I have sound and no picture
I have a 55 inch Sanyo, we have lost all picture but we still have sound. I have gone through the process of resetting the TV but nothing has resolved.
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if you can take some pictures of the model number or even list it that would be of great help.
but as honakrisi said if you can get a light in to shine on the screen and you still see a picture then you need a new backlight \ LED setup.
how old is the TV? is it still under warranty ?
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Most likely your backilght is gone. If you shine a torch on to the screen you should see the picture. If you do, just get the LED strips changed.
by honakrisi