Why is my screen not ledgeable
i can not read i see colors and lines but can not make out whats displayed
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Hi @ocate ,
What is the model number of the laptop?
Can you view the maker’s logo OK when the laptop is turned on? If so try starting the laptop in “safe mode” and check if the display is OK. It will look different but it should be legible. Search online for (insert OS i.e. Win7, Win 8.1 or Win 10) safe mode to find out how to do this.
if it is OK when in safe mode then there is a driver problem
Post an image of the problem back here. Here’s how to do this on ifixit Adding images to an existing question
Try connecting an external monitor to the laptop and check if its display is OK. Nowadays most laptops have a HDMI port so you can use a TV as an external monitor as long as you have the appropriate cable to connect the two together.
Usually with Inspiron laptops you have to also press Fn + F1 (both together) to extend the display to the external monitor but check the user guide for your particular model to see what keys are needed.
If the external display is OK then it is either a video cable problem, a video cable connection problem (at either end, motherboard or LCD panel) or an LCD panel problem.
If the external display is also faulty it is a motherboard problem
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It's either Alt+F1 or Alt+F8. It seems to vary more by device age since Dell uses Alt+F8 on mine (Latitude, so commercial).
Mine isn't as new as some of the ones you commonly see with the majority either, so I'd check F8 as well. I checked one of the Skylake Inspiron 13's, and it uses the same key. F8 on the Haswell Inspiron 11 as well.
Thanks. Only did a rough search online and the couple of results said what I stated above but they may have got it wrong or I did ;-)
@jayeff If the OP asks you know what model mine is but it doesn't matter much since both of my Haswell generation Latitudes are F8.
