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My screen is black but the power button is flashing

Why won't my scree turn on even when connected to an external monitor?

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2 Answers

Hi,

The laptop may be stuck in sleep mode, hence the blinking power light

Try holding the power button operated >4 seconds to shut the laptop down.

When it has stopped blinking, connect the charger to the laptop and then try turning the laptop on and check .

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I had the exact problem on 2-14 and I fixed it by resenting the ram

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Anquinette Usher will be eternally grateful.
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