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Repair information for the SteelSeries Arctis Pro wireless headphones. Released in March of 2018. Model number: 61743.

58 Questions View all

Why isn’t mic working for ps4?

When in a party on ps4 the mic has a red x and doesn’t work when speaking.

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1 Answer

Try following this setup. https://support.steelseries.com/hc/en-us... If it doesn’t work you should contact the support team directly. You could also try to connect it to another device and if it doesn’t work there is a high chance that it’s a hardware issue.

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