Free Shipping on Domestic Orders $75+
I have a whirlpool cabrio top load washer. It will not spin or agitate. When it is sensing. You here a quick him from the motor but nothing moves. It has a separate electric drain pump. So it does drain. It is belt driven. When I go underneath the washer I can spin belt by hand. I can hear water moving inside tub. I can spin tub from the top also. I have replaced capacitor and motor. Still just hums.
Is this a good question?
Rep: 525.1k
11
399
1.5k
Hi,
It may be a faulty shift actuator, part #16 Gearcase, motor and pump parts diagram
According to the supplier linked above the part number for the tech sheet for the washer is W10240504, which may also help as it shows how to run the diagnostics for the washer.
It must be the same tech sheet for a lot of different makes and models because when searching for it online it shows up with a lot of models, but then a lot of washers are based on Whirlpool parts anyway, just rebranded.
If it is the shift actuator that is the problem, there are other suppliers that may suit you better. Just search for wtw5600xw2 parts to get results
Was this answer helpful?
I replaced the shift actuator and the control board. It still hums for a couple of seconds when it tries to move the tub.
@Jeff Sywassink
Humming usually indicates a faulty motor or capacitor but as you have replaced both then I'm not sure.
Did you replace the capacitor and try it with the original motor, or did you just replace both at the same time i.e. capacitor and motor?
Perhaps try the new motor with the old capacitor or vise versa and check.
Had a dishwasher not so long ago where the original capacitor was OK but the motor was faulty and then the replacement capacitor was faulty but the replacement motor was OK. It was really confusing trying to work out what was going on so you may have to mark the two parts and then mix and match to see if one combination works.
Past 24 Hours: 0
Past 7 Days: 1
Past 30 Days: 6
All Time: 588
2 Comments
Hi,
What is the model number of the washer?
by jayeff
Model# Wtw5600xw2
by Jeff Sywassink