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The Motorola Moto Z3 Play was released in June of 2018. It has a 6 inch screen and a non-removable Li-Ion 3000 mAh battery. Its rear camera is 12MP and its front camera is 8MP. Model number XT1929-3, XT1929-4 and XT1929-8. "XT1929-3 NA XT1929-4 NA XT1929-4 NA XT1929-5 LATAM XT1929-6 LATAM XT1929-8 EMEA/APAC"

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Replaced battery, now will not turn on

Everything work, however, battery bulge. Ordered complete kit from ifixit for battery replacement. Turned unit off and followed instructions to remove battery. Replaced with new, supplied battery. Unit will NOT power up (have it connected to a computer). Screen flashes once after pressing power button, and phone vibrates once. No other symptoms. Computer does NOT "see" the phone (like it does if the phone is booted).

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1 Answer

Looks like the screen cracked while removing. Could not use heat due to battery bulge (part of the middle of the screen had been pushed out against the glue because of the battery).

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Greg Pfister will be eternally grateful.
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