Skip to main content

Google's 2nd-generation Pixel XL sports a 6-inch P-OLED display with rounded corners. Available in 64 and 128 GB storage configurations, and in two colors: Just Black and Black & White. Released October 19, 2017.

74 Questions View all

screen won't turn on after battery replacement

did a battery replacement using your kit. screen wont turn on. if i hold in the power button for 30 seconds it will vibrate. i’ve rechecked all the connections. can’t find anything via google. i was pretty careful. not sure what i could have messed up.

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Chosen Solution

There’s a very good chance you damaged the screen in the removal process. I have yet to replace a Pixel 2 battery, but since it’s the same procedure between the Pixel 1 and 2, you almost always damage the screen. I’ve done 2 first gen Pixels since I’ve opened my shop and both times I had to replace the screen. And given the 2 uses an OLED panel, it makes it more likely for the average person or even a skilled tech to damage it. A quick way to test it is to power the phone on and wait a few minutes for it to boot. Although the OLED panel is damaged, the phone should still boot. If you plug it in to the charger and it chimes or vibrates, or if you call it and it rings or vibrates, then we can conclude the phone boots up and the display is damaged.

Was this answer helpful?

Score 3
Add a comment

Add your answer

Nathaniel Gallagher will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 11

Past 30 Days: 20

All Time: 1,416