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Repair information for the Fitbit Sense. A smartwatch with GPS tracker, health and fitness sensors.

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Broken screen Fitbit Sense

Hi I have broken the screen on my Fitbit Sense can this be replaced or do I have to get a whole new watch ?

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Hi, the display can be replaced. It ’s the first thing out when opening the watch. Although it is quite cumbersome to get it open.

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where can we buy a new display for the FitBit Sense?


Where can I obtain the lens and instructions to replace it?


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So I’ve talked with fitbit about this numerous times and to be frank, they’re awful. They offer no solutions and instead repeatedly suggest you simply buy a new watch. Do yourself a favor and get an applewatch instead.

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It is remarkeble how weak the screen of the Fitbit Sense is - I just softly touches a tile in my bathroom and the screen was cracked! Indeed, DON'T buy this device, buy an Apple iWatch or Samsung Smart Watch! I chat and e-mailed to Fitbit Support several time, but they don't offer solutions, the only thing they say is buy a new one! So USD 299 down the drain in 8 months.


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pearcek will be eternally grateful.
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