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Model A1502 / 2.6 GHz (Turbo Boost up to 3.1 GHz) or 2.8 GHz (Turbo Boost up to 3.3 GHz) dual-core Intel Core i7 processor with 4MB shared L3 cache.

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Trackpad and Keyboard Issues

I see similar topics have been discussed regarding this issue but wanted to throw mine in the ring for discussion.

Issue: Trackpad scrolling no longer works at all, but about every other “click” on the device will register. Keyboard presses will sometimes register, but quite often will have to press keys repeatedly.

Troubleshooting steps I have followed to no avail:

  1. Safe Boot
  2. Cleared NVRAM
  3. SMC Reset
  4. Diagnostic Mode - no issues detected
  5. Removed the back cover to inspect the batteries and there is no swelling. Also, there are no signs of liquid intrusion.
  6. Reseated the Trackpad ribbon cable on the logic board
  7. Reseated the Keyboard ribbon cable on the logic board

Quesitons:

  • Is it likely that the ribbon cable from the Trackpad to the logic board needs replacement? (This is the model that the ribbon cable runs under the battery)
  • Are there any other troubleshooting steps to follow that may pinpoint the exact issue?

Thoughts:

  • Seems odd that a dedicated cable for the Trackpad would introduce issues to the keyboard as well, but I did boot the computer without the Trackpad cable connected and the keyboard would not function at all. Seems like these two devices work in tandem based on this outcome.

Thanks for reading this long post and I appreciate any input or advice.

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1 Answer

You have a bit of a mess!

First let’s talk about the trackpad the tracking surface is independent to the click action. If we look at the backside of the trackpad we can see the inputs

Block Image

Whats likely happened is you had liquid damage to the tracking input ribbon cable connections or the Input chip is damaged. So you’ll need to replace the trackpad MacBook Pro 13" Retina (Late 2013-Mid 2014) Trackpad and here’s the guide: MacBook Pro 13" Retina Display Mid 2014 Trackpad Replacement

So why is your keyboard also messed up? Your Trackpad and keyboard share a few lines so if you have a short in the trackpad it can cause issues with your keyboard.

So you’ll firs need to fix the trackpad and then test the keyboard.

MacBook Pro 13" Retina (Late 2013-Mid 2014) Trackpad Image

Product

MacBook Pro 13" Retina (Late 2013-Mid 2014) Trackpad

$49.99

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