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Patagonia outerwear that keeps you warm on brisk days and dry on wet days. Repair difficulty ranges from simple tear patching to more complicated baffle repair.

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Drawcord hem Broke on few week old jacket. Can it be fixed?

Drawcord hem Broke on few week old Patagonia Silent Down Jacket. Can it be fixed?

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Hi @raless

Here’s the Patagonia guarantee.

If it can’t be fixed for free, it should be replaced for free, given that it is not that old and assuming that you didn’t cause the problem to occur.

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Rachel l will be eternally grateful.
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