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model number A1763

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Charging Port Fell out

Is there a way I can replace the charging port of my beatsx? It looks like it fell out or something and now my headphones won’t charge

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It’s kind of hard to see, but it looks like the port is missing. The headphones still turn on because they have some battery life left, but the light doesn’t turn on when I plug them in to charge so something is definitely messed up.

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Can you post a few pics so we can see the issue Adding images to an existing question

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@danj Just added some

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I don’t see anything missing here. The contacts are on the side wall of the socket and are very hard to see.

Lets give this a try Reset your Beats earphones

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Claire will be eternally grateful.
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