Fix Your Stuff Community Store

Repair guides and disassembly information for Apple's 7th generation iPad. Released September 25, 2019. Model numbers: A2197, A2200, and A2198.

120 Questions View all

Options

Deactivated iPad / forgot Password

So i forgot my passcode for my iPad and now its deactivated. It says “connect to iTunes". Usually, when it in DFU mode there sould be an usb cable and the iTunes logo on the screen and iTunes should say that there's a Problem with the device. But on my Display there's the Usb Cable and a laptop logo, and when i put it in DFU while iTunes is opened, the “Your device has a problem…” message wont pop up. Did anyone understand my problem and could help me? Thanks

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0

1 Comment:

Dfu is black screen with no image on screen

by

Add a comment

1 Answer

Filter by:
Most Helpful Newest Oldest

Options

DFU mode and recovery mode are different. If you forgot the passcode for your iPad or your iPad is disabled, you can use recovery mode to restore your iPad to its factory settings.

  1. Make sure that your iPad isn’t connect to your laptop.
  2. Power off your iPad.
  3. Connect your iPad to your computer while holding the Home button. Keep holding the Home button until you see the recovery mode screen.
  4. Open iTunes on your laptop. It will pop up a dialog telling “There is a problem with the iPad that requires it to be updated or restored”. Choose the Restore option. iTunes will download software for your iPad. If the download takes more than 15 minutes, your iPad will exit recovery mode and you will need to repeat the above steps to put it back in recovery mode.
  5. Wait for the restoring process to finish. Then you can set up and use your iPad.

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

Nick will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 3

All Time: 97