USB devices are not working on my HP Laptop
Alright, so here’s what I’ve got
- Windows 10 Home
- Hp x360 1020 G2 (This wasn’t on the device list, so i chose the most similar type)
- Any kind of mouse
- J.Burrows Type-C USB 3.0 Hub 4 Port
- Just a quick thing, this model of computer has no USB ports so the hub is required
My issue is that whenever I plug any form of mouse into my laptop, nothing happens. The red light on the mouse will either just stay on, or only light up for a second. When I try this mouse on other computers, it will work perfectly with no issues at all. Before you say “Well then it’s obviously your USB hub”, its not. A friend let me try the hub on their exact same model computer, and it worked. In device manager, instead of showing the mouse it says things like “Unknown USB Device (Port Reset Failed)”. If anyone could help I would greatly appreciate it.
Is this a good question?
3 Comments
Hi,
Try "uninstalling" the USB controller in Device Manager > Universal Serial Bus controllers > right click on the controller > Uninstall and then restart the laptop so Windows can reinstall the controller and then check if it now works.
Presumably you meant that the laptop has no USB 2.0/3.0 ports and not that there are no USB ports at all as it has a USB-C ;-)
by jayeff
Yes, it only has a USB-C port and the hub is required. I have already tried uninstalling the driver but this seemed to do nothing, and I still have the same issue.
by QualityPotato 99
Hi,were you able to sort this issue.i also have the same problem
by Andre Njagi