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Released September 16, 2016. Model 1660, 1778 Available as GSM or CDMA / 32, 128 or 256 GB / Rose gold, gold, silver, black, and jet black.

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Lines on screen but not visibly broken.

My iPhone 7 has lines on the screen and one side is black but the screen is not visibly broken. I can turn it on and all the buttons appear to be working but I cannot unlock because the numbers on the side of the screen behind the black don’t respond to touch. Do I need a new screen or do I have a bigger problem? Any chance it is just disconnected?

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It could be a worse problem than just the display but not very likely. You shouldn’t assume the worst case scenario in this situation. In the vast majority of cases like this it’s just a damaged display.

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Will will be eternally grateful.
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